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Research | Analysis | Design | Testing

Generative/Explorative Project (Only one project with complete CORE UX/AX cycle) and One weekly sprint project.

Unveiling User-Centric Excellence / Agent-Centric Excellence

Embark on a transformative journey with our cutting-edge UX/AX program, meticulously crafted to elevate agent/user experiences to unprecedented heights. Our methodology seamlessly integrates three pivotal phases, each contributing to the synthesis of exceptional digital interactions without the need for explicit titles.

Mentorship Excellence:

Benefit from a seasoned mentor who bring real-world experiences to the table, guiding you through the intricacies of CORE UX/AX execution.

ACD/UCD Principles and Processes:

Dive-deep into the foundation of UX/AX with a focus on Agent-Centric/User-Centered Design principles and processes, laying the groundwork for design execution mastery.

Comprehensive Curriculum:

Our program is meticulously designed to cover every facet of the UX/AX discipline, ensuring a holistic execution of the same.

Hands-on Projects:

Apply your knowledge in real-world scenarios through hands-on projects, honing your skills and building a robust portfolio that stands out in the industry.

Evidence-based Infusion:

Elevate your capabilities with evidence-based meta-skills, empowering you to navigate the ever-evolving landscape of UX/AX Research, UX/AX Design.

UX - Download Brochure

UX Curriculum

  • Generative Phase

    The research is to identify and define specific users' problems and needs. (identify & define problems & needs)

    Research:
    Market Research
    Secondary Research
    Primary Research ( User Research)



  • Formative Phase

    The analysis and design phases are to problem-solve and solution recommendations.

    Analysis:
    Sentiment Analysis
    Experience Analysis
    Information Analysis
    Information Architecture
    Personas

    Design:
    Information Design
    Visual Design
    Interaction Design

  • Summative Phase

    The usability testing phase is to test and iterate the solutions recommended. (testing of problem-solving solutions with the users).

    Testing:
    Moderated Usability Testing







  • ISO Standards in HCD and Usability

    • ISO 9241-210 guides how to conduct Human-Centred Design, including understanding users, specifying requirements, producing design solutions, and evaluating them iteratively.

    • ISO 9241-11 defines what usability is and how to measure it objectively using effectiveness, efficiency, and satisfaction within a defined context of use.

AX Curriculum

  • Generative Phase

    The research is to identify and define specific Agents’ problems and needs. (identify & define problems & needs)

    Research:
    Industry/Market/Business Research to define Business Cases, Agentic Execution Ecosystem, Business Definition, Product-Market Fit

    Secondary Research to identify and define Agent Capability Operational Profile, Agent Mental Model Matrix, Agent Capability Benchmarking, Agent Workflow Benchmarking, Agent Mental Model Benchmarking

    Primary Research
    Measurably Influential Attributes Survey, Exploratory Survey, Agent Interviews, Causal Survey

  • Formative Phase

    The analysis and design phases are to problem-solve and solution recommendations.

    Analysis:
    Agent Disposition (Psychographics) and Agent States, Problem-Solving
    Solution Recommendation, Experience Threading
    Flow Benchmarking Scores, Agent Knowledge Architecture Diagram

    Design:
    Workflows Representation
    State–Decision Representation
    Agent States & Telemetry (Monitoring & Intervention)
    Execution Architecture Representation
    Autonomy Boundaries/Guardrails Representation
    Memory Balancing Representation
    Tool Evoking Representation

  • Summative Phase

    The operability testing phase is to test and iterate the solutions recommended. (testing of problem-solving solutions with the agents).

    Agent Acceptance & Operational Effectiveness
    - Agent Goal Accomplishment
    - Guardrail Validation
    - Trust & Transparency Validation

    Testing:
    Moderated Operability Testing
    Unmoderated Operatbility Testing for agent execution, action and overall operation (online tracking and monitoring).

Learn. Execute. Achieve.

  • What will you learn and execute in the program

    AI Prompt Engineering
    Evidence-based Execution
    Scientific Rigor
    Principles and Processes
    Problem-Solving
    Stakeholders Management
    Job Readiness

  • Design Implementation with

    Golden Ratio
    Gestalt Principles
    UX Laws





  • What do you get?

    Certificates
    Project Execution Document
    Case Studies
    Design Execution
    Usability Testing Execution
    Resume
    Self-Authored Study Materials


  • Online Classes Slots

    Flexible sessions across the day:

    6AM | 7 AM | 8 AM | 9 AM | 10 AM | 11 AM | 12 Noon | 1 PM | 3 PM | 4 PM | 5 PM | 6 PM | 7 PM | 9 PM | 10 PM